Terms of Service

1. Acceptance of Terms

By downloading, installing, or using Yayr ("the App"), you agree to these Terms of Service ("Terms"). If you don't agree, don't use the App.

2. Description of Service

Yayr is a collaborative list management app that allows you to:

• Create and manage lists
• Share lists with other users
• Mark achievements and celebrate progress
• Sync across devices
• Access premium features (with subscription)

Free Features:

• Up to 3 lists
• Single-line notes
• Basic list sharing
• Standard colors
• Affiliate button visible

Yayr Pro (from £1.99/month):

• Unlimited lists
• Multi-line notes (add details and context)
• Premium color palette
• Hide affiliate button

Yayr Family (from £3.49/month):

• All Yayr Pro features
• Up to 6 family members
• Shared family lists
• Family achievement celebrations

3. Account Registration

Requirements:

• Valid email address
• Secure password
• Accurate information

Your Responsibilities:

• Keep password confidential
• Notify us of unauthorized access
• One account per person
• No sharing accounts
• Update email if it changes

We May:

• Suspend accounts with suspicious activity
• Require email verification
• Terminate duplicate or fake accounts
• Request identity verification for disputed accounts

4. User Content and Conduct

You Own Your Content:

• Lists, items, and notes belong to you
• We don't claim ownership
• You grant us license to store, display, and sync your content

We May:

• Remove content that violates Terms
• Suspend or terminate violating accounts
• Report illegal activity to authorities
• Refuse service to anyone

5. Subscriptions and Payments

Subscription Plans:

• Yayr Pro: from £1.99/month, auto-renewing
• Yayr Family: from £3.49/month, auto-renewing, up to 6 members

Payment Terms:

• Charged via Apple App Store or Google Play
• Auto-renewal unless cancelled 24 hours before period ends
• Cancel anytime in App Store/Play Store settings
• No refunds for partial months

Price Changes:

• We may change prices with 30 days notice
• Existing subscribers: Old price for 60 days
• Then automatically upgraded to new price
• Cancel before if you disagree

Free Trials:

• May offer free trials (duration specified in offer)
• Auto-convert to paid unless cancelled before end
• One free trial per user
• Must provide payment method

6. Cancellation and Refunds

Cancellation:

• Cancel anytime in App Store/Play Store settings
• Access until end of paid period
• No partial refunds
• Data retained for 30 days after cancellation

Refunds:

• Managed by Apple/Google per their policies
• Contact App Store/Play Store for refunds
• We don't process refunds directly
• Exceptions: Technical issues preventing use

Account Deletion:

• Settings → Account → Delete Account
• Cancels subscriptions automatically
• Data deleted within 30 days
• Cannot be undone

7. Intellectual Property

Our Rights:

• Yayr name, logo, and brand are our trademarks
• App code, design, and features are our property
• Protected by copyright and IP laws

Your Rights:

• Use App for personal, non-commercial purposes
• Share App with friends (via App Store/Play Store links)

8. Privacy and Data

Your Privacy:

• Governed by our Privacy Policy
• We collect minimal data
• We never sell your data
• You control your data (access, export, delete)

Data Security:

• Industry-standard encryption
• Regular security audits
• Immediate breach notification

Data Retention:

• Active accounts: Retained
• Deleted accounts: Removed within 30 days
• Backups: Purged within 90 days

9. Disclaimers and Limitations

Service "As Is":

• We provide App in current state
• No guarantee of uninterrupted access
• No guarantee of error-free operation
• Features may change or be discontinued

Not Liable For:

• Lost data (keep backups)
• Service interruptions
• Third-party actions (Apple, Google, Supabase)
• Incompatible devices
• User error or misuse

Limited Liability:

• Maximum liability: Amount you paid in past 12 months
• No liability for indirect, consequential, or punitive damages
• Some jurisdictions don't allow limitations (doesn't apply there)

10. Warranty Disclaimer

(Some jurisdictions don't allow disclaimer of warranties. In those places, warranties limited to extent permitted by law.)

11. Indemnification

You agree to indemnify and hold harmless Gwinva Limited, its officers, directors, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• Your use of the App
• Your violation of these Terms
• Your violation of any law or rights of others
• Content you upload or share

12. Dispute Resolution

Governing Law:

• UK law governs these Terms
• Disputes resolved in UK courts
• EU users: EU consumer protection laws apply

Informal Resolution:

• Contact support@yayr.app first
• We'll try to resolve within 30 days
• Most issues resolve informally

Arbitration (if required):

• UK arbitration rules
• Individual disputes only (no class action)
• Arbitrator decision is binding
• You may opt-out (email within 30 days of accepting Terms)

Exceptions to Arbitration:

• Small claims court (under £10,000)
• IP disputes
• Urgent injunctive relief

13. Termination

By You:

• Cancel subscription in App Store/Play Store
• Delete account in Settings

By Us:

We may suspend or terminate your account if:

• You violate these Terms
• Your account is inactive for 24+ months
• Required by law
• Protecting other users
• Preventing fraud or abuse

Effect of Termination:

• Access ends immediately
• Subscriptions cancelled (no refund)
• Data deleted within 30 days
• Outstanding payments still due

14. Changes to Terms

When We Update:

• 30 days notice via email
• In-app notification
• Updated "Last Updated" date
• Material changes highlighted in email

Your Options:

• Continue using = acceptance
• Disagree = cancel subscription and delete account before effective date

15. General Provisions

Severability: If any provision is invalid, others remain in effect

No Waiver: Our failure to enforce doesn't waive our rights

Assignment: We may assign these Terms (e.g., if sold). You cannot assign your account

Entire Agreement: These Terms + Privacy Policy = complete agreement. Supersedes all prior agreements

Survival: Sections that should survive termination do (IP, liability, disputes)

Force Majeure: Not liable for delays due to circumstances beyond our control

16. App Store Terms

Apple App Store:

• Subject to Apple Media Services Terms
• Apple not responsible for App
• Apple not liable for claims
• Apple not involved in maintenance or support

Google Play Store:

• Subject to Google Play Terms of Service
• Google not responsible for App
• Google not party to these Terms

17. Contact Information

Questions:

• Email: support@yayr.app
• We aim to respond as quickly as possible

Legal Notices:

• Email: support@yayr.app

Company Details:

• Gwinva Limited
• 12 East Close, Helston, Cornwall, TR13 8LG
• Company Registration Number: 16854456
• VAT Number: Not registered (below £85,000 threshold)

Summary of Key Points